Visitors are welcome at Jessie McPherson Private Hospital.


Updated Saturday 16 May, 2020

The health of our community, patients, visitors and staff is our number one priority during the outbreak of COVID-19. At Jessie McPherson Private Hospital we have implemented a number of measures to keep our community safe while supporting the provision of the highest level of care.

All visitors to Jessie McPherson Private Hospital will be screened for signs of COVID-19, access to the hospital will be based on the results of that screening.

As a result of this change, visitors must now enter and exit through the front/main entrance of Monash Medical Centre, Clayton in order to access Jessie McPherson Private Hospital. Strict measures around times of entry are in place and must be adhered to.

Entry to the Emergency Department at Monash Medical Centre, Clayton remains unchanged.

Please consider using alternatives to visiting such as phone calls and video chat where possible.

Further changes have been made to visiting restrictions as follows:


We recognise the specific needs of our maternity patients and the importance of the role partners/support people play. Please be aware that partners/support people will need to follow strict guidelines once they are on the ward. Thank you for understanding that these measures are necessary to keep our new mothers and their babies safe.


  • Only one partner/support person is permitted to visit
  • Partner/support person is welcome to remain throughout the postnatal stay, however they must be inside the hospital by 7pm to stay overnight
  • If the partner/support person leaves the hospital they will only be permitted to re-enter during the visiting hours of 1pm-3pm and 5pm-7pm
  • Children including siblings are not permitted
  • Visitors must maintain 1.5m distance from all other people


  • Parents are permitted to visit at any time between 7am-8pm
  • All parents with babies in the Special Care Nursery will be provided with an access card that allows them to enter the building outside of the hospital visiting hours of 1pm-3pm and 5pm-7pm
  • Visitors must maintain 1.5m distance from all other people


  • The partner/support person is able to attend during each of the 1pm-3pm and 5pm-7pm visiting time slots.
  • Partner/support person is able to go home and then return again for the second session of visiting hours.
  • Partner/support person is not permitted to stay within the hospital grounds between visiting sessions, they must leave the hospital and return later.
  • Visitors must maintain 1.5m distance from all other people


ALL OTHER WARDS (31 North, 31 South, 51 South)

  • 1pm to 3pm and 5pm to 7pm
  • One visitor, per patient, per session
  • Children are not permitted to visit
  • Visitors must maintain 1.5m distance from all other people
  • Appropriate personal protective equipment to be worn as required



  • 1pm to 3pm and 5pm to 7pm
  • One visitor per visiting session for a maximum duration of one hour
  • Children are not permitted to visit
  • Appropriate personal protective equipment to be worn as required
  • Visitors must maintain 1.5m distance from all other people



  • Patients nearing end-of-life are allowed two visitors at a time, at any time of the day.
  • If visitors are under 16, only the children and grandchildren of the patient may visit, and they must be under the direct supervision of an adult at all times.


We know these restrictions will be difficult for families and friends, but we are asking for your continuing cooperation as we work through these challenging times to safeguard our patients and employees. Of course, exceptional circumstances may occur that require an exemption. If this is the case please reach out to the Nurse in Charge who will use the latest information, clinical judgement and the needs of the patient to review the situation.

These restrictions may change if the situation changes.

Please do not hesitate to contact the Jessie McPherson Private Hospital Coordinator on 9594 5167 if you still have concerns. Rest assured that we will continue to communicate any further updates with you.



If you are a person on the above list who is allowed to visit a patient, you must not visit if you have been diagnosed with COVID-19 and you have not met the criteria for discharge from isolation.

If you are a person on the list who is allowed to visit a patient, you must not visit if in the last 14 days:

  • You have returned to Australia from overseas.
  • You have had known contact with someone who has COVID-19.
  • You have been unwell or are currently experiencing any of the following symptoms: fever (over 37.5 degrees), cough, sore throat, shortness of breath, fatigue or tiredness.


Extended Visiting Hours – COVID-19 Restrictions override these hours

10am – 8pm 

We recognise that the presence of friends and family are important to your wellbeing and recovery so we have extended our visiting hours to allow for your most important people to help you.

•    Family and friends are encouraged to visit as they can often assist you in your recovery
•    Children are welcome however they can sometimes find hospitals daunting so we ask that children be supervised by an adult at all times and take into consideration other patients comfort

Unwell Visitors

To help prevent the spread of infection it is very important that people do not visit the hospital if they have an infectious illness such as chicken pox, a coldsore, flu, parvovirus (slapped cheek), a stomach upset, bad cough or cold. These infections can be easily spread and some are particularly dangerous to pregnant women and newborn babies. Unfortunately, if the brothers and sisters of your newborn baby have any of these infections they must not visit you while you are in hospital.

Mobile Phones 

We understand that mobile phones are no longer a luxury item, and they are often deemed to be a necessity.

We allow you to use your mobile phone however it must be done with respect to all other patients and relatives. You may be politely requested to refrain from its use if it is deemed disruptive or inappropriate by our staff.

Contact Us

You can contact Jessie McPherson Private Hospital on 03 3534 2776 or send us a message below.

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