At Jessie McPherson Private Hospital, we monitor and manage risks across many areas of the organisation, such as operational, financial, and clinical risks. This is to ensure we continue to keep our patients, staff and visitors safe and free from harm.
Monitoring our risks means that we encourage all staff to report on any and all incidents using our incident reporting system. This enables us to monitor the effectiveness of our risk controls and develop strategies to prevent incidents from occurring. Our incident management system enables us to be notified as soon as an incident occurs, so that it can be followed up in a timely manner.
Despite our efforts to minimise risks, unfortunately incidents can occur. When they do, Jessie McPherson Private Hospital supports open disclosure – this is the process of providing open communication with patients and their carers/families following an incident that has resulted in unintended harm.