COVID-19 Update

Updated Tuesday 29 September, 2020


Updated Tuesday 29 September, 2020

As part of our response to the COVID-19 outbreak, reduced visiting hours and visitor limits are in place.

We know this may cause disappointment from patients and our teams, but the health and safety of our patients, visitors and employees must remain our top priority. Alternatives to visiting such as phone calls and video chat are available where possible.

Visiting hours are between 1-3pm and 5-7pm daily, except where specified below.

Please do not attend if you:

  • are unwell
  • are awaiting a COVID-19 test result
  • have returned from overseas within the last 14 days
  • have had known contact with a COVID-19 positive person within the last 14 days
  • are under 16 years of age (unless visiting someone at the end of their life).

On entering the hospital:

  • You will be screened on entry for signs of COVID-19.
  • You will be required to wear a surgical mask, which will be provided.
  • You may also be required to wear additional Personal Protective Equipment.

Please maintain 1.5m distance from patients, employees and others during your visit.

ADULTS (18 years or over)

An adult patient may be visited by one person only. That person may visit for a maximum of two hours per day


We recognise the specific needs of our maternity patients and the importance of the role partners/support people play. Please be aware that partners/support people will need to follow strict guidelines once they are on the ward. Thank you for understanding that these measures are necessary to keep our new mothers and their babies safe.


  • Only one partner or support person is permitted
  • During labour and birth, the partner or support person can be present at any time


  • Only one partner or support person is permitted to visit
  • Partner or support person is welcome to remain throughout the postnatal stay, however if they leave prior to discharge they will only be able to visit once per day for two hours, during the visiting hours of 1pm-3pm and 5pm-7pm.
  • Partners will be provided with a carers certificate
  • Children including siblings are not permitted


  • All parents with babies in the Special Care Nursery will be provided with a carers certificate that allows them to visit at all times


  • Two visitors can provide compassionate support for a patient at the late stages of a terminal illness or where there is a high risk of death in relation to impending treatment or surgery.
  • Visits are not time-limited. (Maximum four groups in a 24-hour period)
  • Visitor’s will be provided with a carers certificate


  • Two visitors can provide support to a patient whose condition has been assessed as unstable or deteriorating between 8am – 8pm or as needed for acute deterioration.
  • Visitor’s will be provided with a carers certificate


  • Two visitors can provide support for Palliative care patients whose condition is stable, between 12pm – 2pm and 5pm – 7pm.
  • If under 16 years, only the children and grandchildren of the patient are allowed and must be under the direct supervision of an adult at all times.


  • One caregiver is allowed to provide interpreter or informal language support to enable the delivery of care.
  • One caregiver is allowed to provide essential care and support where there are individual behaviours of concern, such as people living with dementia, or people who have a known or emerging mental illness.
  • Caregiver visits are not time-limited
  • Caregivers will be provided with a carers certificate

Exceptional circumstances may occur that require an exemption. If this is the case please reach out to the Nurse in Charge who will use the latest information, clinical judgement and the needs of the patient to review the situation.

These restrictions may change if the situation changes.

Please do not hesitate to contact the Jessie McPherson Private Hospital Coordinator on 9594 5167 if you still have concerns. Rest assured that we will continue to communicate any further updates with you.



Updated Wednesday 19 August, 2020

Jessie McPherson Private Hospital elective surgery patients who are having a general anaesthetic must undergo a pre-operative COVID-19 test 3 days prior to scheduled admission. This is in line with the Department of Health and Human Services (DHHS) guidelines and for elective caesarean patients includes only those that require a general anaesthetic.

For further information and guidance please download the Elective Surgery and Coronavirus – What you need to know guidance sheet.



Updated Friday 7 August, 2020

The Department of Health and Human Services (DHHS) has reintroduced further restrictions on elective surgery to ensure health services can better meet the needs of the pandemic response plan. Only Category 1 and urgent Category 2 procedures can be booked until further notice.

With hospital admissions for COVID-19 patients rising, it is anticipated that peak demand from the pandemic will seriously test Victorian hospitals. Suspending non-urgent elective surgery will allow Jessie McPherson Private Hospital to preserve critical resources for when it’s needed the most – not just to care for COVID-19 patients but to continue to look after members of our community in need of emergency and urgent care.

Please rest assured that this will not affect emergency surgery, or Category 1 elective surgeries. No further Category 2 or 3 elective surgeries will take place until further notice.

How is elective surgery categorised?

Every patient waiting for elective surgery is assessed by their treating doctor as Category 1, 2 or 3 per the public system as defined below:

  • Category 1 – Needing treatment within 30 days. Has the potential to deteriorate quickly to the point where the patient’s situation may become an emergency.
  • Category 2 – Needing treatment within 90 days. Their condition causes pain, dysfunction or disability. Unlikely to deteriorate quickly and unlikely to become an emergency.
  • Category 3 – Needing treatment at some point in the next year. Their condition causes pain, dysfunction or disability. Unlikely to deteriorate quickly.

Decisions on the category of patients are as advised by the treating doctor. Our bookings team is working with the respective doctors on contacting any impacted patients about any changes to their upcoming surgery.

We will work with our doctors to continue to ensure that any patient in need of urgent attention will receive treatment. As we progress through the COVID-19 pandemic recovery phase, we will be actively planning for elective surgery services to recommence.

We understand that these measures will be distressing for patients and their families, but we are asking for your continuing cooperation as we work through these challenging times to safeguard our community. Rest assured that we will continue to communicate any further updates with you.






Visit our COVID-19 and Pregnancy page for a list of comprehensive Frequently Asked Questions (FAQ’s).



  • Wash hands often with soap and running water, for at least 20 seconds. Dry with paper towel or hand dryer.
  • Try not to touch your eyes, nose or mouth.
  • Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue cough or sneeze into your upper sleeve or elbow.
  • Stay at home if you feel sick. If you take medication make sure you have enough.
  • Phone your doctor or the hotline – 1800 675 398 – if you need medical attention. They will tell you what to do.
  • Continue healthy habits: exercise, drink water, get plenty of sleep.
  • Buy an alcohol-based hand sanitiser with over 60 per cent alcohol.


Contact Us

You can contact Jessie McPherson Private Hospital on 03 3534 2776 or send us a message below.

Not readable? Change text. captcha txt

Start typing and press Enter to search

Stay informed with the latest updates on coronavirus (COVID-19).Find out more
Bonnie's Story