It is important that you know what to expect from Jessie McPherson Private Hospital, its services and staff, and what your responsibilities are whilst receiving services.
You have a right to:
A high standard of care
Services which respect your culture and communication needs
Receive only care or treatment for which you have provided consent
Clear Information about your condition and its management
Dignity and respect in your care
Privacy and confidentiality
A second opinion
Be informed of any cost payable for health care services
You have a responsibility to:
Cooperate with your treating team
Provide, to the best of your ability, information to assist with your treatment
Tell us when you have questions or concerns about your care
Support us in providing an environment that is safe, clean and pleasant
Show respect for the people taking care of you and other users of our services
Pay accounts in an appropriate time and provide access to private health fund membership details.